Privacy Police

Simonet, located at San Antonio Tomatlán No. 6 Local 4, Col. Centro, Mexico City, C.P. 06600, Mexico, and with the email address [email protected], is responsible for the processing of the personal data you provide. Your personal information will be protected in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations, and other applicable provisions.

1. Personal Data Collected

For the purposes set forth in this notice, we may collect the following personal data:

  • Identification data: name, surname, address, email, phone number, RFC, and billing details.
  • Financial data: payment method information, order number, and transaction details.
  • Shipping data: delivery address, contact person, and phone number.

  • Browsing data: IP address, cookies, session identifiers, browsing history within our site, and shopping preferences, collected through Google Analytics, Facebook Pixel, and OpenCart tracking tools.

We do not collect sensitive personal data.

2. Purpose of Data Processing

The personal data we collect will be used for the following primary purposes:

  1. To process and confirm online purchases.
  2. To issue invoices and tax receipts.
  3. To deliver purchased products.
  4. To fulfill obligations arising from our commercial relationship.
  5. To provide customer service and respond to inquiries.

Additionally, your data may be used for secondary purposes, such as:

  1. Sending promotional information, newsletters, and personalized offers.
  2. Conducting statistical and behavioral analyses through digital marketing tools.
  3. Improving website functionality and user experience.
  4. Implementing personalized advertising and remarketing campaigns via Google and Facebook platforms.

You may refuse the use of your data for secondary purposes by sending an email to [email protected] with the subject line “Refusal to Use Data for Secondary Purposes”.

3. Use of Tracking Technologies

Our website, https://simonet.com.mx, uses cookies, web beacons, and similar technologies to improve your browsing experience, record user behavior, and deliver personalized content.
These technologies may collect information such as:

  • IP address
  • Browser type
  • Visited pages
  • Time spent on the site
  • Displayed advertisements

You can disable cookies in your browser settings; however, some site features may not function properly if you do so.

4. Data Transfers

Your personal data will not be shared with third parties without your consent, except in cases provided by Article 37 of the LFPDPPP, such as compliance with legal obligations or requests from competent authorities.

In certain cases, data may be shared with service providers who assist us in operating our website (e.g., payment gateways, shipping companies, web hosting services, marketing platforms, or analytics tools). These third parties are bound by confidentiality and data protection agreements.

5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights).
To exercise these rights, please send a request to [email protected] including:

  • Full name and contact details.
  • Documents proving your identity.
  • A clear description of the right you wish to exercise.
  • Any information that helps locate your data.

We will respond within 20 business days of receiving your request. If appropriate, your request will be implemented within 15 business days thereafter.

6. Revocation of Consent

You may revoke your consent for the use of your personal data at any time by emailing [email protected]. Please note that revoking consent may affect our ability to provide certain services.

7. Changes to This Privacy Notice

Simonet reserves the right to modify or update this Privacy Notice at any time. Any changes will be published on our website https://simonet.com.mx in the “Privacy Notice” section.

8. Supervisory Authority

If you believe your data protection rights have been violated, you may file a complaint with the National Institute for Transparency, Access to Information and Data Protection (INAI) at https://home.inai.org.mx/.

Last updated: October 28, 2025
Data Controller: Guadalupe Ivette García Echeverría
Email: [email protected]
Website: https://simonet.com.mx