Last updated: October 28, 2025

1. Identification of the Website Owner

These Terms and Conditions of Use govern the website https://simonet.com.mx (hereinafter referred to as “the Site”), owned by Guadalupe Ivette García Echeverría, hereinafter “Simonet”, located at San Antonio Tomatlán No. 6 Local 4, Col. Centro, Mexico City, C.P. 06600, Mexico, with contact email info@simonet.com.mx.

Accessing or using the Site implies full acceptance of these terms. If you do not agree with them, you should refrain from using the Site and its services.

2. Purpose of the Website

Simonet is an online store that offers clothing, footwear, and accessories for sale. Through the Site, users can browse products, make purchases, request invoices, and subscribe to newsletters or promotional communications.

3. Acceptance of Terms

By accessing, registering, or making a purchase on the Site, the user expressly accepts these Terms and Conditions, as well as the Privacy Notice available at https://simonet.com.mx/es-es/information/terminos-y-condiciones.

4. User Registration and Account

Users may create an account by providing truthful, complete, and updated information.
The user is responsible for maintaining the confidentiality of their password and for all activities conducted under their account.

Simonet reserves the right to suspend or cancel accounts that show fraudulent behavior or violate these terms.

5. Purchases, Prices, and Invoicing

All prices displayed on the Site are in Mexican pesos (MXN) and may include or exclude VAT as indicated. Prices are subject to change without prior notice; however, confirmed orders will be honored under the conditions in effect at the time of purchase.

Users may request a tax invoice by providing their RFC and complete billing details at checkout or within the period allowed by the Mexican Tax Administration Service (SAT).

6. Payment Methods

Simonet accepts payments through the platforms and methods indicated on the Site (e.g., credit or debit cards, electronic transfers, and online payment services).
All payments are processed through certified providers that comply with PCI-DSS security standards.

Simonet does not directly store users’ financial data.

7. Shipping and Delivery

Products purchased will be shipped to the address provided by the user at the time of purchase. Delivery times vary depending on destination and product availability.

Customers will receive email notifications regarding their order status and may track shipments using their account or tracking number.

Simonet is not responsible for delays caused by external factors, such as courier service issues, incorrect addresses, or force majeure.

8. Exchanges, Returns, and Warranties

Customers may request exchanges or returns in accordance with the policies published on the Site, provided that the products are unused, in their original packaging, and accompanied by proof of purchase.

Refunds will be made using the same payment method used in the original transaction. The refund period depends on the payment method and issuing bank.

Products are covered by quality guarantees in accordance with applicable law and the manufacturer’s or supplier’s terms.

9. Intellectual Property

All content on the Site (including design, images, logos, text, source code, trademarks, graphics, and databases) is the property of Simonet or its respective rights holders and is protected under the Federal Copyright Law and the Industrial Property Law of Mexico.

Copying, distributing, reproducing, or otherwise using the Site’s content without prior written authorization from Simonet is strictly prohibited.

10. Proper Use of the Site

Users agree to use the Site solely for lawful purposes and in compliance with applicable regulations. The following actions are prohibited:

• Introducing or distributing viruses, malware, or harmful code.

• Using the Site for fraudulent purposes.

• Providing false or unauthorized personal information.

• Interfering with or disrupting the operation of the Site or its systems.

Simonet reserves the right to restrict access or delete accounts that violate these provisions.

11. Limitation of Liability

Simonet does not guarantee that the Site will be error-free, uninterrupted, or free of viruses, although reasonable technological safeguards are implemented.

Under no circumstances shall Simonet be liable for direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Site or its services, except as required by applicable law.

12. Data Protection

The processing of users’ personal data is governed by the Privacy Notice available at https://simonet.com.mx/es-es/information/terminos-y-condiciones.
By using the Site, users acknowledge and accept said policy.

13. Third-Party Links

The Site may contain links to third-party websites. Simonet is not responsible for the content, privacy policies, or practices of such external websites.

14. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Mexican States (Mexico).
Any disputes arising from the use of the Site shall be submitted to the jurisdiction of the competent courts of Mexico City, expressly waiving any other jurisdiction that might apply.

15. Contact Information

For any questions or clarifications regarding these Terms and Conditions, users may contact Simonet via email at info@simonet.com.mx.